GIGGS Transparency

Accessibility Statement

Last reviewed: 2026-05-15

The Ghana Integrated Gold Governance System (GIGGS) is committed to providing a service that is accessible to all members of the public, including those who rely on assistive technologies. This statement describes the standards we aim to meet, the current state of conformance, and the channels through which accessibility issues may be raised.

Conformance target

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, the standard recommended by the World Wide Web Consortium and widely adopted by national government services internationally. We work toward this standard on all public-facing surfaces of the platform — the landing page, the public licence verifier, the public statistics dashboard, and the published reports catalogue.

What we have done

Known limitations

We are aware that the following areas require continuing improvement:

These items are tracked and addressed in scheduled releases.

Compatibility

GIGGS public pages are designed to work with current versions of:

Raising an accessibility concern

If you encounter a barrier in your use of GIGGS, please contact us. We will acknowledge your message within five working days and aim to provide a substantive response or remediation plan within twenty working days.

Email: info@agenticstechnology.tech
Telephone: +233 30 398 4004

Enforcement

If you are not satisfied with our response, you may refer the matter to the Right to Information Commission or to such other authority as may be designated by law to oversee public-sector accessibility obligations in Ghana.

This statement was prepared in accordance with the WCAG 2.1 guidance published by the World Wide Web Consortium. It is reviewed at least annually and on any material change to the platform.